Frequently Asked Questions
Everything you need to know about your S&L Beauty experience.
Are your beauty products cruelty-free?
Yes, S&L Beauty Co. is committed to ethical beauty. All of our products are 100% cruelty-free and never tested on animals.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for opened products?
We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin type, you can return it for a full refund or store credit, even if it has been lightly used.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping fees and import duties are calculated at checkout based on your specific location.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to follow your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and interest-free installment plans through Afterpay.